Terms & Conditions

Use your browser's BACK button to return to the page you were viewing

Please read these terms and conditions carefully, as using or purchasing from our website means you agree to them.

These terms and conditions are governed by the laws of England and Wales, but do not affect your statutory rights.

• We make every effort to ensure that the prices displayed on our website are accurate. However, we reserve the right to validate all prices before we process your order.  If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as cancelled.

• We make every effort to ensure that all goods on our website are described accurately. However, we will not accept liability for any errors in the description of goods on the website. We will correct any errors as soon as we are aware of them.

• Illustrations and descriptions of products are provided as a guide only. Actual products may vary. All product measurements are approximate. Product colours may vary. Descriptions such as "gold", "silver", "diamond" refer to the colour and not to precious metals or gemstones.

• You can buy products from us online. After you place an order you will receive a confirmation email. This confirmation does not guarantee our acceptance of the order. If we accept your order, we will send you an additional confirmation email after the goods have been dispatched.

• When placing an order, you are making an offer to purchase the goods contained within that order. We reserve the right to accept or decline that offer.

• You can pay by Visa, MasterCard, Switch, Solo or Delta through our secure server.  You can also pay by Paypal, BACs (Bank Transfer) or by card over the telephone.

• All prices are displayed in UK pounds and are inclusive of VAT.  If you are VAT registered and require a VAT receipt, please request this at the time of ordering by stating so in the additional information box on check out.    Requests for VAT receipts made after this point will take extra time to process.

• Royal Mail delivers the vast majority of parcels promptly within 1 to 5 days following dispatch (depending on the shipping method chosen). However we cannot be held liable for any loss caused to you by late delivery.  For further information regarding shipping methods and delivery times, please see our FAQs page.

• If you ask us to add delivery instructions to your order requesting that your order is left on your property rather than being directly handed to you or a card being left for you we will follow your instructions.  However, once your parcel has left us we cannot be held responsible for it beyond this point. 

• We make no guarantee that our website is free from viruses or other infecting programs although every attempt is made to ensure that it is not.  We ensure that our hosting is by a reputable UK company which uses the most up to date hardware/software.

• Calico Crafts can only be held liable for loss up to the cost of the goods purchased.

• This website is copyright (c) 2000-2010 by Calico Crafts Ltd. You may not use any of the text or images contained within this site for any purpose other than buying goods from Calico Crafts Ltd.

• You can also find a wealth of additional information by checking our FAQ's page.

Calico Crafts is the trading name of Calico Crafts Ltd

VAT No: 822656428
Registered in the UK #4901099
Registered Office: 176a High Street, Cottenham, Cambridge, CB24 8RX